Interested in tech, games, phones, broadband or TV? Become a BT Community Leader

The online world is ever developing and there are an ever-increasing number of websites vying for your attention. Jacqui Thomas reports on how you can get involved with the BTCare Community Forums.

You may not know we have an active community forum on the help pages of www.bt.com or you can access it directly at http://community.bt.com/.

If you’re interested in tech, games, mobile browsing, phones, broadband, digital TV and virtually anything else that you care to mention, then you’ll find the community a useful and busy place to be. Lots of customers post queries about their BT products and services and get help and advice from other members.

Recognising contributions

We got thinking about ways in which we could recognise the good work that some of our most active members do for others on a daily basis, so with this in mind we set up a community leaders programme.

The programme was launched at the end of last year to recognise some amazing contributors within our little eco system. These individuals are truly key to the community and all that it offers to others who come on to the pages looking for help.

The programme acknowledges members that provide a constructive and positive environment within the forum. The selection process is primarily down to the amount and quality of contributions, and we also consider the members who provide friendly and productive responses to posts left by others.

We are looking to regularly recognise as many individuals as possible. If this sounds like something you would be interested in then please find out more below!

Want to be a leader?

If you want to be part of BT’s Community Leaders Programme, here are a few tips on how to get yourself selected.

• Make regular contributions to the community
• Provide help and support to fellow community members
• Act as a positive role model on the community
• Work with the moderators where needed

So what’s the benefit?

I asked Community Manager KerryG why people get involved in the scheme:

“On top of the recognition that members get for being Community Leaders, we hope to give other privileges that help leaders become more informed and valuable to the community. These may include invitations to trials, opportunities to collaborate with each other and with BT experts, or other benefits. It’s an optional scheme which carries no obligation to join or duties once membership is granted. It is simply a “thank you” for efforts as helpers and role models in the community.”

So if you want to get involved then go ahead and check out our community boards, you never know you may just be the next Community Leader!

Visit the BTCare Community Forums

See where customers help other customers get the most out of their BT products and services. Check out the boards for some helpful advice on broadband, phone, and lots more.

Learn more